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Frequently Asked Questions

We pride ourselves on providing you with the best solutions, below answers to some of the most frequently asked questions about our platform.

Virtual Cards

How To Get Started With Virtual Cards

Click on START NOW to begin the Virtual Card application now. You should receive approval within 5 minutes of applying, in some cases, we may need additional information in order to approve your application and our Underwriting Department will reach out to you by phone and email.

How do I create a new card?

As long as you have funds available in your Virtual Card general balance you can issue unlimited virtual cards from your account.  Click on New Virtual Card from the left menu and set the desired parameters for that card

When is the Cashback paid out?

Cashback is paid 60 days in arrears and is credited back to your Virtual card general balance.

How do I fund my account?

Once your application is approved you will be set up with an AFEX account number within 24-48 hours with wire instructions that you will need to fund your Virtual Card Account by bank wire to get started.

How Long does it Take To Get An Account Up And Running?

Virtual Card approvals are general received within 5 minutes of applying, in some cases our Underwriting team may need to reach out to you for additional information before approving your account. Your AFEX Account will be set up within 24-48 hours after receiving your Virtual Card account approval. Once you fund your account you can begin to issue virtual cards immediately.

Are you a developer?

"The streamlined Payment Processing through our Gateway teamed up with our Virtual Credit Card capability - a game-changing market advantage!"

- Chase Harmer, CEO ProfitPay